Step 2 – Complete and return the pack

Next you must complete this pack and return it to us, providing us with the personal information and documents we require in order to process your claim.



Once you have downloaded our pack or received it via the post, you are ready to progress to Step 2. You must now complete the forms included in the pack in order to provide us with the personal information we need to submit your tax return. You should also provide us with the documentation requested in the pack.

There are 3 easy ways to return this information


Option 1

Pop it in the post! We will send you a text as soon as we receive your pack in the post and will keep you updated once the return is ready for your approval.


Our postal address is:


The Long Lodge,


265-269 Kingston Road,


London, SW19 3FW


Once we receive your information, we will send you a text message or an email when your tax return is ready for your approval. It is easy to approve the tax return. Print, sign and scan the return for immediately submission! If you prefer, you can also send the tax return to you by post for your signature.


Option 3

Not good with paperwork?  Call us and we will complete the form for you. We are happy to take your information, complete the documents and then inform you of the next steps.


Call 0203 355 3760 or 0800 524 4206


If you have any questions, please call the office on 0203 355 3760 or freephone on 0800 524 4206.